In this series, we focus on helping the next generation of frontline leaders and workers with companies and operation businesses where safety and technical skills are required. So far, we’ve looked at two main issues:
Competency is generally misunderstood in the US, with most people equating competency with training and passing a knowledge test at the end of a course. If we observe nations who moved to a Competency Management System (CMS) program for workers, we get a clear understanding of what occupational competency is and how it is defined. Competency is a set of skills, with each skill requiring knowledge, understanding, and connection to individual performance and a means of improvement.
Looking at these other nations that have found success in implementing and maintaining their frontline competency programs, we find that their success has been in ensuring that their workplace assessors are:
Failing to properly assess the competency of a workforce can lead to a whole host of issues including injuries, accidents, OSHA fines, loss of brand recognition, and loss of profits. Read our previous article on the cost impact due to lack of a fully skilled frontline workforce.
The workplace assessor is key to investing in and maintaining a quality competency program for your frontline workforce.
To read the last article in this series, click here for the FULL article: What Is The Key To Assuring The Skillset Of Your Frontline Workforce
No matter your industry, we believe training and competency programs are key to the future for the next generation workforce in the
US. If you do implement a CMS, we suggest you consider an off the shelf CMS enterprise software system that allows a structured competency program to be managed easily and provides management a snapshot to know at any point where their frontline stands with their knowledge, skills, and abilities.
If you need help, we have solutions that can help you manage your next generation workforce. Shea Capability & Compliance Solutions and Shea Writing & Training Solutions exist to help you reduce risk, improve performance, and save lives. Give us a call.
“I wanted to say thank you for such an amazing presentation at the AIChE PSM conference. You’ve widened my vision of how I am part of a generation that is becoming the core workforce of the US and the world. With this the importance to keep deepening my skillset.”
“I would like to take a moment to thank you and the Shea Capability & Compliance Solutions team for your partnership over the past three years. This partnership has been instrumental on our journey to becoming a High Reliability Organization (HRO). ”
“It was an absolute pleasure working alongside Daryl Brister and Shea CCS. With their years of experience designing and developing competency systems and competence standards, they were able to provide not only tremendous professional guidance on our budding competence assurance process but also allowed for a remarkable amount of work to be completed in a very limited amount of time. They brought expertise, focus, and enthusiasm to the project, which ultimately led to significant added value for our organization. ”
“I have had the pleasure to work with Shea Capability and Compliance Solutions in developing and implementing our qualified assessor training course. Mr. Brister and his team are truly the best at what they do. Their knowledge, professionalism, and attention to detail are exactly what we needed and what we will need in the future. ”
“Daryl expertly led a team that created the definitive leadership competency assessment tool and supporting documents in a large oil and gas company. The tool and documents were the best I had seen in that company and represented best-in-class thinking and practices regarding leadership in hazardous occupations. ”
Shea Capability & Compliance Solutions (Shea CCS) is a consultancy helping clients build competency frameworks that connect job and training requirements to the capability needed in the workplace. Blending training, competency and assessment expertise with cultural and organizational change, Shea CCS can help build continuity and reliability into training programs designed to reduce risk, improve safety performance and meet domestic and international standards and regulations.